Shipping policy
SHIPPING POLICY
Processing Time Orders are typically processed within 2-5 business days. Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Rates & Delivery Times
Canada:
- Standard Shipping: 5-10 business days
- Rates calculated at checkout based on your location and order size
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's progress.
Shipping Restrictions We currently ship to Canada. The United States and International shipping to other countries is not available at this time.
Customs & Duties For cross-border shipments, customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in our shipping rates.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at [your email] within 7 days of the expected delivery date. We'll work with you to resolve the issue.
Address Accuracy Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.