Refund policy

Any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Exchange a product due to incorrect sizing or return an order with no defects won't be accepted.

To start a return, you can contact us at 2colorshirts@gmail.com. If your return is accepted, a shipping label will be send to you, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Please note that returns will need to be sent to the following address (these address are only to be used for returning a product): 

In Canada: Printful, Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada 

In USA: Printful, 217 Wrangler Drive, Coppell, Texas 75019

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 2colorshirts@gmail.com.